Friday, September 23, 2011

I do desire we may be better strangers.

Or - "It was hard to code so it should be hard to use" 

Who would have thought eBay could implement a feaure thats so poorly thought through that I gave up on them. 

Their new "Shopping Basket" function has to be the worst thing. Worst still buyers can't opt out or remove it.

I'm sure some green horn functional analyst specd it out but I don't think the Product Owner tested it.

If you use the Bay be very careful with this feature (Totally avoid it if possible!) as it lacks controls to remove items and auto comitts you to purchases you don't want.

This sort of thing isn't rocket science, just pop over to Amazon and you can see how it should be done. Then again I don't suppose Amazon have the highest NPS scores by being careless.

Adios ebay - I do desire we may be better strangers.

P.S. Employing professional analysts with a web background may help you solve this problem.


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